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Connecting with our community

Earlier this week we held our Annual Members Meeting at Ashford Hospital. This is our big public event of the year, and our opportunity to tell members more about the work we are doing and the improvements we continue to make for patients. Our members come from the local community and importantly of course also include our staff.

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Rising to the challenge

You will all have read about the devastating fire at Weybridge Hospital that started on Tuesday evening. Fortunately no-one was hurt but the hospital has been completely destroyed with the wreckage now in the process of being demolished, which must come as a huge blow to the local community.

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"What good looks like"

Earlier this week, we hosted an important visit from two key national figures, Professor Tim Briggs from the Get it Right First Time programme (focused on improving clinical quality and efficiency by reducing unwarranted variations in care) and Lord Carter, who led a recent review on hospital efficiency resulting in recommendations on how to become a Model Hospital. You can read more about both of these by following these links: Get it Right First Time; Model Hospital.

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Everyone is an improver

On Wednesday I was delighted to attend our second annual Quality Improvement event, where we were joined by over 120 colleagues from across the Trust, Board members and Governors, our system partners, NHS Improvement and others. An amazing turnout!

The theme for the day was ‘Everyone is an improver’ and that concept runs right through our quality improvement (QI) strategy, something that became ever more apparent during the day as we heard from a variety of colleagues, clinical and non-clinical, from all levels of the organisation, about the amazing work they are doing.

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Each week Suzanne Rankin, our Chief Executive, sends a message to staff about events at the hospitals, special achievements, and plans for the future.

We shall be adding them to this section as well as including them on our Twitter and Facebook pages.


About Suzanne

Suzanne was announced as the new Chief Executive in June 2014.

Suzanne began her nursing and management career with the Royal Navy, including deployment during the 1990 Gulf War; a spell as Senior Nursing Officer at NATO Headquarters in Lisbon; and Nursing Officer in charge of the 56-bed Trauma and Orthopaedic Unit at the former Royal Hospital Haslar in Gosport, Hampshire.

Past Messages