Your Information
This section explains why information is collected about you by Ashford and St. Peter’s Hospitals NHS Foundation Trust and the ways in which this information may be used.
- Read more about the use of your information
Safeguarding
Ashford and St Peter’s Hospitals Trust Board are fully committed to providing the highest standards of safeguarding practice.
- More resources are available on our Safeguarding page
Electronic Referral System (e-RS)
One of the steps towards digitising the NHS is introducing a new Electronic Referral System (e-RS), which will mean for you as a patient that any referral that your GP makes for a consultant led appointment will now be done electronically.
- Watch the short videos explaining e-RS
Surrey Care Record
The Surrey Care Record, developed by clinicians themselves, supports your care by putting all your health information in one safe and secure digital place. With comprehensive information about your health immediately to hand, clinicians can then use this information to provide the essential and sometimes life-saving care you need.
- Read more on the Surrey Heartlands website
Supporting Carers
Action for Carers Surrey supports Surrey’s carers of all ages.
- Visit the Action for Carers website for more information
Choose Well
If you or your child feel unwell and ‘over the counter’ medicines are not helping, then don’t wait for it to get worse – speak to your GP and it may avoid a trip to hospital.
Leaflets
We have collected together our patient leaflets in this section, to help you as a patient or carer know more about a wide variety of procedures, conditions and other treatments.
- View our A to Z of patient leaflets
Accessibility
The Accessible Information Standard (AIS) states that there is a legal requirement for patients, service users, carers, and parents with a disability, impairment or sensory loss to receive accessible information.
- Visit our AIS information page
Martha's Rule
Ashford and St Peter's Hospitals NHS Foundation Trust has introduced Martha's Rule, a national NHS patient safety initiative that gives patients, their families, carers and staff another way to raise concerns if they believe an inpatient's condition is getting worse.
Martha's Rule provides access to an urgent clinical review when concerns about a patient's deterioration have not been fully addressed after speaking with the clinical team caring for them. The initiative is designed to strengthen patient safety by ensuring concerns are listened to, assessed promptly and acted upon where appropriate.
- Visit our Martha's Rule section for more details.
