Enable Recite me Accessibility Tools:
Accessibility Options
To find out more, please see here.

Help Us During the Hot Weather: Visiting Patients on Wards

Heat wave  

To help keep our wards as cool and comfortable as possible for patients, we kindly ask visitors to limit the number of people visiting at any one time. Where possible, we would also be grateful if visitors could spend time outside the ward area between visits such as our public spaces. Thank you for your understanding, support, and cooperation as we work to keep our patients safe and comfortable.

 

Visiting at Ashford and St Peter’s Hospitals

Please ensure that you visit during the normal ward visiting times. Please note that no more than two people should visit a patient at any given time. Only one visitor per patient is allowed in the emergency department.

Find out more about ward visiting times and exceptions at each hospital.

 

Managing Respiratory Viruses

 

Update to Infection Prevention and Control Guidance (February 2026)

Stepping Down of Universal Mask Wearing in the Emergency Department (ED)

Following the recent reinstatement of surgical face mask in Emergency Department (ED), we are pleased to confirm that as of Thursday 12 February it will no longer be mandatory for staff, patients, or visitors to wear face masks in the Emergency Department.

Face masks will continue to be available at our main receptions and in clinical areas for anyone who prefers to wear one.

Please continue to respect those who prefer to keep wearing masks.

 

We ask everyone to follow these basic infection prevention and control measures in our hospitals:

  • Do not visit the hospital if you have the following symptoms:
    • New onset cough or an ongoing cough that is not improving
    • Raised temperature
    • Diarrhoea and / or vomiting
       
  • If you do have these symptoms and visiting is essential and cannot be delayed for a few days whilst you recover, e.g. the patient is very unwell / dying, then please telephone the ward concerned and ask to speak to the nurse-in-charge. We are always keen to support visiting in these situations.
     
  • Practice good respiratory hygiene: cover your nose and mouth when coughing or sneezing using a tissue or the inside of your elbow. Dispose of tissues immediately following use and clean your hands.
     
  • Clean your hands on entering and leaving our clinical areas, e.g. wards, using the hand wash basins or alcohol hand sanitiser available inside each patient multi-bed bay and single rooms.
     
  • Visitors are not routinely required to wear disposable gloves and plastic aprons; but should be worn if you are helping the patient with their personal hygiene care.

Thank you for your continued support in keeping our patients, staff and visitors safe.

The Infection Prevention and Control Team

 

St Peter’s Hospital

Click on the ward / department name to view the AccessAble page for that location. This includes directions, parking information, and other useful details regarding accessibility.

Ward Type Location Direct Dial Number
Ambulatory Care Centre Medical Level 1, Outpatients Block
Ash Ward (and School) Paediatrics Level 3,
Duchess of Kent Wing
01932 72 2714
Aspen Ward Medical Level 4,
Duchess of Kent Wing
01932 72 3907
BACU: Birch Acute Cardiac Unit Medical Level 3,
Duchess of Kent Wing
01932 72 2012
Cedar Ward Medical Level 4,
Duchess of Kent Wing
01932 72 2003
Cherry Ward Medical Level 3,
Duchess of Kent Wing
01932 72 2935
Chestnut Ward Medical Level 4,
Duchess of Kent Wing
01932 72 6708
Clinical Assessment Unit (CAU) Emergency First Floor,
Urgent and Emergency Care Centre
01932 72 2010
Discharge Lounge Discharge Level 3,
Outpatients Block
01932 72 2933
Endoscopy Unit Surgical Level 3,
Outpatients Block
01932 72 6575
Falcon Ward Surgical Level 3,
Abbey Wing
01932 72 2287
Heron Ward Trauma and Orthopaedic   01932 72 3267
Holly Ward Medical Level 4,
Duchess of Kent Wing
01932 72 3257
ICU Critical Care Level 3,
Duchess of Kent Wing
01932 72 2991
Joan Booker Maternity / Child Health Level 2,
Abbey Wing
01932 72 2291
Kingfisher Ward Surgical Level 3,
Abbey Wing
01932 72 2380
Labour Ward Maternity Abbey Wing 01932 72 2399
01932 72 3963

Reception:
01932 72 2042

Triage:
01932 72 2904
Maple Ward Medical Level 3,
Duchess of Kent Wing
01932 723137
May Ward Medical Level 4,
Duchess of Kent Wing
01932 72 2014
Neonatal Intensive Care Unit (NICU) Children Level 4,
Abbey Wing
01932 72 2667
Oak Ward (and Little Oaks) Children/day Unit Level 3,
Duchess of Kent Wing
01932 72 2016
Robin Ward Surgical Duchess of Kent Wing 01932 72 3941
01932 72 2932
Swan Ward Orthopaedic Abbey Wing 01932 72 3220
Same Day Emergency Care (SDEC) Emergency Urgent and Emergency Care Centre 01932 72 6439
Swift Ward Medical   01932 72 2201
Willow Ward / Day Unit Medical Level 2,
Outpatients Block
01932 72 3079

 

St Peter's Hospital site map

Map of St Peter's Hospital

On AccessAble, you can find the access guide to St Peter's Hospital or the follow the ward links above.

 

Protecting Your Online Privacy
Protecting Your Online Privacy

This Ashford and St Peter's website uses cookies to track visitor numbers. Find out more in our Cookies Policy and Privacy Policy. You can also read our Accessibility Statement and Privacy Notice for your information.