Help Us During the Hot Weather: Visiting Patients on Wards
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To help keep our wards as cool and comfortable as possible for patients, we kindly ask visitors to limit the number of people visiting at any one time. Where possible, we would also be grateful if visitors could spend time outside the ward area between visits such as our public spaces. Thank you for your understanding, support, and cooperation as we work to keep our patients safe and comfortable. |
Visiting at Ashford and St Peter’s Hospitals
Please ensure that you visit during the normal ward visiting times. Please note that no more than two people should visit a patient at any given time. Only one visitor per patient is allowed in the emergency department.
Find out more about ward visiting times and exceptions at each hospital.

Update to Infection Prevention and Control Guidance (February 2026)
Stepping Down of Universal Mask Wearing in the Emergency Department (ED)
Following the recent reinstatement of surgical face mask in Emergency Department (ED), we are pleased to confirm that as of Thursday 12 February it will no longer be mandatory for staff, patients, or visitors to wear face masks in the Emergency Department.
Face masks will continue to be available at our main receptions and in clinical areas for anyone who prefers to wear one.
Please continue to respect those who prefer to keep wearing masks.
We ask everyone to follow these basic infection prevention and control measures in our hospitals:
- Do not visit the hospital if you have the following symptoms:
- New onset cough or an ongoing cough that is not improving
- Raised temperature
- Diarrhoea and / or vomiting
- If you do have these symptoms and visiting is essential and cannot be delayed for a few days whilst you recover, e.g. the patient is very unwell / dying, then please telephone the ward concerned and ask to speak to the nurse-in-charge. We are always keen to support visiting in these situations.
- Practice good respiratory hygiene: cover your nose and mouth when coughing or sneezing using a tissue or the inside of your elbow. Dispose of tissues immediately following use and clean your hands.
- Clean your hands on entering and leaving our clinical areas, e.g. wards, using the hand wash basins or alcohol hand sanitiser available inside each patient multi-bed bay and single rooms.
- Visitors are not routinely required to wear disposable gloves and plastic aprons; but should be worn if you are helping the patient with their personal hygiene care.
Thank you for your continued support in keeping our patients, staff and visitors safe.
The Infection Prevention and Control Team
St Peter’s Hospital
Click on the ward / department name to view the AccessAble page for that location. This includes directions, parking information, and other useful details regarding accessibility.
| Ward | Type | Location | Direct Dial Number |
| Ambulatory Care Centre | Medical | Level 1, Outpatients Block | |
| Ash Ward (and School) | Paediatrics | Level 3, Duchess of Kent Wing |
01932 72 2714 |
| Aspen Ward | Medical | Level 4, Duchess of Kent Wing |
01932 72 3907 |
| BACU: Birch Acute Cardiac Unit | Medical | Level 3, Duchess of Kent Wing |
01932 72 2012 |
| Cedar Ward | Medical | Level 4, Duchess of Kent Wing |
01932 72 2003 |
| Cherry Ward | Medical | Level 3, Duchess of Kent Wing |
01932 72 2935 |
| Chestnut Ward | Medical | Level 4, Duchess of Kent Wing |
01932 72 6708 |
| Clinical Assessment Unit (CAU) | Emergency | First Floor, Urgent and Emergency Care Centre |
01932 72 2010 |
| Discharge Lounge | Discharge | Level 3, Outpatients Block |
01932 72 2933 |
| Endoscopy Unit | Surgical | Level 3, Outpatients Block |
01932 72 6575 |
| Falcon Ward | Surgical | Level 3, Abbey Wing |
01932 72 2287 |
| Heron Ward | Trauma and Orthopaedic | 01932 72 3267 | |
| Holly Ward | Medical | Level 4, Duchess of Kent Wing |
01932 72 3257 |
| ICU | Critical Care | Level 3, Duchess of Kent Wing |
01932 72 2991 |
| Joan Booker | Maternity / Child Health | Level 2, Abbey Wing |
01932 72 2291 |
| Kingfisher Ward | Surgical | Level 3, Abbey Wing |
01932 72 2380 |
| Labour Ward | Maternity | Abbey Wing | 01932 72 2399 01932 72 3963 Reception: 01932 72 2042 Triage: 01932 72 2904 |
| Maple Ward | Medical | Level 3, Duchess of Kent Wing |
01932 723137 |
| May Ward | Medical | Level 4, Duchess of Kent Wing |
01932 72 2014 |
| Neonatal Intensive Care Unit (NICU) | Children | Level 4, Abbey Wing |
01932 72 2667 |
| Oak Ward (and Little Oaks) | Children/day Unit | Level 3, Duchess of Kent Wing |
01932 72 2016 |
| Robin Ward | Surgical | Duchess of Kent Wing | 01932 72 3941 01932 72 2932 |
| Swan Ward | Orthopaedic | Abbey Wing | 01932 72 3220 |
| Same Day Emergency Care (SDEC) | Emergency | Urgent and Emergency Care Centre | 01932 72 6439 |
| Swift Ward | Medical | 01932 72 2201 | |
| Willow Ward / Day Unit | Medical | Level 2, Outpatients Block |
01932 72 3079 |

Map of St Peter's Hospital
On AccessAble, you can find the access guide to St Peter's Hospital or the follow the ward links above.





